Fraud Prevention

Family Express Pty Ltd is committed to assisting customers ensuring they do not fall prey to unscrupulous individuals or criminal organizations. If any of the following fit your situation, please call us at (02)9159-8788 or to our toll-free number1800-326-397. If you have just sent money to any of these persons described below, please let us know and we will cancel the transaction if the funds are not yet disbursed.

About the persons you are dealing with:

Are you sending money to the following persons:

Persons whom you not met before?
Relatives or friends who you know do not need your help?
Persons who identify themselves as representatives or heirs to an inheritance?
Persons who identify themselves as living in other countries?

About the information you may have provided:

Are you sending money for the following reasons:

To be able to claim a lottery or prize winning?
To receive monetary claims?
To receive free services?
To participate in a guaranteed winning contest?
To respond to an online or phone offer?

About the information you may have provided:

Are you sending money for the following reasons:

To pay a fee or tax so you could claim a prize winning for a contest or raffles which you did not participate in, in the first place?
To claim winning from a lottery that you did not purchase?
To pay for a guaranteed sum of money?
To pay for an unverified phone or online offer?
To pay for services so you could receive inheritance from a deceased relative whom you never met or know?

Remember that Family Express will never send email to you requesting you to open an account for whatever reason. If you do receive an email asking you to do so, please call us (02)9159-8788 or to our toll-free number or 1800-326-397 immediately.